Shipping & Delivery Policy
At Honey Trading Department, we aim to provide you with the best shopping experience by delivering your groceries quickly, safely, and efficiently. Our goal is to ensure that your order arrives on time and in perfect condition. Please review the details of our shipping and delivery policy below:
Processing Time:
Once your order is placed, we will process it within 1-2 business days (excluding weekends and holidays). You will receive an email confirmation once your order is processed, along with tracking details to monitor your shipment.
Shipping Methods & Rates:
We offer several shipping options to meet your needs:
- Standard Shipping: Delivery within 3-5 business days.
- Expedited Shipping: Delivery within 1-2 business days.
- Same-Day Delivery: Available for select locations and orders placed by 10:00 AM (subject to availability).
Shipping costs will be calculated at checkout based on your location and the selected shipping method. We offer free standard shipping for orders over $50.
Shipping Locations:
We currently offer shipping within the United States, but not to PO Boxes or certain remote areas. International shipping is not available at this time, but we are working to expand our shipping options in the future.
Delivery Timeframe:
- Standard Shipping: Typically arrives within 3-5 business days.
- Expedited Shipping: Arrives within 1-2 business days.
- Same-Day Delivery: For select locations, orders placed by 10:00 AM will be eligible for same-day delivery.
Order Tracking:
Once your order is shipped, you will receive an email with tracking information. You can track your order directly through the carrier’s website or through your account page.
Issues with Orders:
If your order does not arrive within the expected timeframe or if it arrives damaged, please contact us immediately. Our customer support team is available to assist you and resolve any issues promptly. You can reach us by email at honeyjain889@gmail.com or call +91 9779600019.
Contact Information:
- Email: honeyjain889@gmail.com
- Phone: +91 9779600019
- Address: Shop 13/14, Near Passi Chowk, Pakhowal Road, Ludhiana
We are committed to delivering fresh, high-quality grocery products directly to your door. Thank you for choosing Honey Trading Department!